Privacy Policy
Effective Date: January 1, 2024
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from zuriizabelle.com (the “Site”).
At Zuri Izabelle Story Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the safeguards we have in place to protect it.
Personal Information We Collect
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
Device Information
When you visit the Site, we automatically collect certain information about your device, including:
- Web browser information
- IP address
- Time zone
- Cookies installed on your device
- Pages or products viewed
- Websites or search terms that referred you to the Site
- Information about how you interact with the Site
We collect Device Information using:
Cookies – Data files placed on your device that often include an anonymous unique identifier.
Log Files – Track actions occurring on the Site and collect data such as IP addresses, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels – Electronic files used to record information about how you browse the Site.
Disclosure for Business Purposes: Device Information may be shared with our website platform provider, WordPress, and analytics providers used to improve the Site.
Order Information
When you make a purchase or attempt to make a purchase through the Site, we may collect:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Payment information
- Order details
For customized and personalized books, we may also collect information voluntarily provided by you, such as:
- Child’s name
- Age
- Personal interests
- Family member names
- Dedication messages
- Other personalization details required to create your customized product
By submitting personalization information, you confirm that you are the child’s parent or legal guardian, or that you have permission to provide this information for the purpose of creating your customized book.
Purpose of Collection:
- To process and fulfill your order
- To process payments
- To arrange shipping and delivery
- To provide invoices and order confirmations
- To communicate with you regarding your order
- To prevent fraud and manage risk
- To improve our products and services
- To send promotional communications when you have opted in
Disclosure for Business Purposes:
Information may be shared with:
- WordPress
- Payment processors
- Shipping and courier providers (including Jamaica Post, Zipmail, Knutsford Express, DHL, and other delivery partners)
- Service providers necessary to fulfill your order
How We Use Your Personal Information
We use the information we collect to:
- Fulfill orders
- Process payments
- Deliver products
- Communicate with customers
- Provide customer support
- Detect and prevent fraud
- Improve website functionality and user experience
- Analyze website traffic and performance
- Send marketing communications where permitted
For customized books, personalization information is used solely to create and fulfill the customized product you have ordered.
Sharing Your Personal Information
We share your Personal Information only as necessary to operate our business and fulfill your orders.
We may share information with:
- Website hosting providers
- Payment processors
- Shipping and logistics providers
- Marketing and analytics providers
- Government authorities when required by law
We do not sell your personal information to third parties.
Google Analytics
We use Google Analytics to help us understand how visitors use our Site.
You can learn more about Google’s privacy practices here:
https://www.google.com/policies/privacy/
You may opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
Marketing Communications
If you subscribe to our mailing list, we may send you updates, promotions, product announcements, and other marketing communications.
You may unsubscribe from these communications at any time by following the unsubscribe instructions included in our emails.
Do Not Track
Please note that we do not alter our Site’s data collection and usage practices when we receive a Do Not Track signal from your browser.
Data Retention
We retain order information and related records for business, accounting, legal, and customer service purposes unless and until you request deletion where applicable.
Personalization details submitted for customized books may be retained to facilitate customer service inquiries, replacements, or future orders.
Security
We take reasonable precautions and follow industry best practices to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
While no method of electronic transmission or storage is completely secure, we strive to use commercially acceptable means to protect your information.
Children’s Privacy
Our books are intended for children; however, purchases must be made by a parent, guardian, or adult.
We do not knowingly collect Personal Information directly from children under the age of 13. Any information provided for customized books should be submitted by a parent or legal guardian.
If you believe a child has provided personal information directly to us, please contact us and we will take appropriate steps to remove such information.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain processing activities
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory requirements.
Any updates will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy, would like to exercise your privacy rights, or wish to make a complaint, please contact us:
Email: info@zuriizabelle.com
Website: www.zuriizabelle.com